Advantage Shopper Outlook<\/strong>, which was published today, Americans are buying groceries from an average of 4.1 different stores. This marks a significant drop from the 5.5 average stores shopped in 2021, when out-of-stocks and supply chain issues drove consumers to multiple stores to find items.<\/p>\nUnderstanding the New Shopping Normal<\/h2>\n
Avoiding out-of-stocks is critical, but it\u2019s just one of several ways retailers keep customers returning to their stores. The highest-performing retailers know the importance of a broad assortment of products ranging from the familiar, classic brands to higher-ticket premium lines as well as a robust private-brand offering. And as more and more shoppers are seeking to try before they buy, offering product samples is a good way to keep those customers coming back.<\/p>\n
But the bottom line is all about price and convenience. Most shoppers choose their stores based on everyday low prices and the appeal of a one-stop shop. Retailers that get that formula right are already ahead of the game when it comes to building shopper loyalty.<\/p>\n
However, loyalty only goes so far. As good as any retail experience is, two-thirds of shoppers today still have a couple of preferred stores where they spend the most money.<\/p>\n
Specialty and mass retailers benefit most from shoppers who visit multiple stores, says Jill Blanchard, president of enterprise client development at Advantage Solutions. But there are differences among how consumers shop these different channels.<\/p>\n
These shopper insights help explain the shifting balance between loyalty and preference.<\/p>\n
Not All Shoppers Are Created Equal<\/h3>\n
According to the Shopper Outlook, most grocery purchase attitudes fall into one of five categories:<\/p>\n
Care about the classics.<\/strong> These shoppers stick to their favorite products and are less likely to change their shopping habits. The convenience of a \u201cone-stop shop\u201d is appealing to this group. The \u201cclassics shopper\u201d doesn\u2019t necessarily need the highest quality, but they don\u2019t typically buy the cheapest option either.<\/p>\nPrice hunters<\/strong> are most likely to be Gen Z or young Millennial shoppers, often female, with limited household incomes and tight budgets. Fewer than average are married, 20% live alone and some live with their parents or roommates.<\/p>\n\u201cThis budget-minded group is drawn to private brands and everyday low prices,\u201d Blanchard says. “We also see these shoppers looking for promotions and rewards programs and a wide variety of recognized brands in an easy-to-navigate, familiar store setting.\u201d<\/p>\n
Health-concerned shoppers<\/strong> mainly fall into the Gen X and Millennial cohorts and are more likely to be ethnically diverse and have children. \u201cThese shoppers want the best products for themselves and their families,\u201d Blanchard says. \u201cThey carefully read labels and product claims and are more likely to purchase items that are organic or meet other dietary needs.\u201d<\/p>\nThey\u2019re also more likely to respond to in-store samples: One-quarter say they prefer to shop at retailers that offer samples, while nearly the same amount say trained sample specialists are an important part of their shopping experience.<\/p>\n
Buyers of the best<\/strong> are just what they sound like \u2014 shoppers in their peak earning years who enjoy the benefits of their higher household incomes, which include products and store environments that reflect their lifestyles. They\u2019re also more likely to try samples to help identify quality products.<\/p>\nTrend seekers<\/strong> include married families who like to try new products with buzz. They tend to skew younger, more ethnically diverse with higher incomes than average.<\/p>\n\u201cHigh quality and a wide and varied product selection is key to where they shop, and they are the group most engaged with sampling,\u201d Blanchard says. In fact, more than half (55%) report having purchased an impulse product after sampling.<\/p>\n
\u201cNaturally, shoppers have various needs that impact their usual choice of retailer and channel,\u201d notes Blanchard. \u201cWithout the constraints of pandemic-induced shortages and challenges, they are once again free to shop the way they\u2019re most comfortable, whether that\u2019s traditional grocery stores, club stores or specialty groceries.\u201d<\/p>\n
The Advantage 2024 Shopper Outlook was sponsored by Advantage Customer Experience; Ajinomoto; Pete & Gerry\u2019s; RIOT Energy; StarKist; Daisy Brand; Musco Food Corp.; The Krusteaz Company; Reynolds Consumer Products; Upfield; and Utz Brands.<\/p>\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
Grocery shoppers are scaling back the number of stores they frequent, as the out-of-stock havoc of the pandemic continues to fade into memory. Today, unlike then, where people shop is determined more by their lifestyles, budgets and individual preferences \u2014 and not so much the availability of items that once had them \u201cretail surfing\u201d to […]<\/p>\n","protected":false},"featured_media":2738,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"mrktblog-category":[41],"class_list":["post-2739","mrktblog-posts","type-mrktblog-posts","status-publish","format-standard","has-post-thumbnail","hentry","mrktblog-category-advantage-news"],"acf":[],"yoast_head":"\n
Shopper Outlook: Fewer Stores, Sharper Preferences<\/title>\n<meta name=\"description\" content=\"Advantage's 2024 Shopper Outlook reveals consumers now shop fewer grocery stores, focusing on price, convenience, and personal values.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/www.youradv.com\/advantge-360\/advantage-shopper-outlook-grocery-shoppers-visiting-fewer-stores-and-on-their-own-terms\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shopper Outlook: Fewer Stores, Sharper Preferences\" \/>\n<meta property=\"og:description\" content=\"Advantage's 2024 Shopper Outlook reveals consumers now shop fewer grocery stores, focusing on price, convenience, and personal values.\" \/>\n<meta property=\"og:url\" content=\"\/www.youradv.com\/advantge-360\/advantage-shopper-outlook-grocery-shoppers-visiting-fewer-stores-and-on-their-own-terms\/\" \/>\n<meta property=\"og:site_name\" content=\"Advantage Solutions\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-03T18:23:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/youradv.com\/wp-content\/uploads\/2024\/07\/Grocery-shoppers-GettyImages-cropped-732x488-1-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"732\" \/>\n\t<meta property=\"og:image:height\" content=\"488\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/youradv.com\/mrktblog\/advantage-shopper-outlook-grocery-shoppers-visiting-fewer-stores-and-on-their-own-terms\/\",\"url\":\"\/www.youradv.com\/advantge-360\/advantage-shopper-outlook-grocery-shoppers-visiting-fewer-stores-and-on-their-own-terms\/\",\"name\":\"Shopper Outlook: Fewer Stores, Sharper Preferences\",\"isPartOf\":{\"@id\":\"https:\/\/youradv.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"\/www.youradv.com\/advantge-360\/advantage-shopper-outlook-grocery-shoppers-visiting-fewer-stores-and-on-their-own-terms\/#primaryimage\"},\"image\":{\"@id\":\"\/www.youradv.com\/advantge-360\/advantage-shopper-outlook-grocery-shoppers-visiting-fewer-stores-and-on-their-own-terms\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/youradv.com\/wp-content\/uploads\/2024\/07\/Grocery-shoppers-GettyImages-cropped-732x488-1-2.png\",\"datePublished\":\"2024-07-24T00:00:00+00:00\",\"dateModified\":\"2025-11-03T18:23:03+00:00\",\"description\":\"Advantage's 2024 Shopper Outlook reveals consumers now shop fewer grocery stores, focusing on price, convenience, and personal values.\",\"breadcrumb\":{\"@id\":\"\/www.youradv.com\/advantge-360\/advantage-shopper-outlook-grocery-shoppers-visiting-fewer-stores-and-on-their-own-terms\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"\/www.youradv.com\/advantge-360\/advantage-shopper-outlook-grocery-shoppers-visiting-fewer-stores-and-on-their-own-terms\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"\/www.youradv.com\/advantge-360\/advantage-shopper-outlook-grocery-shoppers-visiting-fewer-stores-and-on-their-own-terms\/#primaryimage\",\"url\":\"https:\/\/youradv.com\/wp-content\/uploads\/2024\/07\/Grocery-shoppers-GettyImages-cropped-732x488-1-2.png\",\"contentUrl\":\"https:\/\/youradv.com\/wp-content\/uploads\/2024\/07\/Grocery-shoppers-GettyImages-cropped-732x488-1-2.png\",\"width\":732,\"height\":488},{\"@type\":\"BreadcrumbList\",\"@id\":\"\/www.youradv.com\/advantge-360\/advantage-shopper-outlook-grocery-shoppers-visiting-fewer-stores-and-on-their-own-terms\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/youradv.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Advantage Shopper Outlook: Grocery Shoppers Visiting Fewer Stores, and on Their Own Terms\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/youradv.com\/#website\",\"url\":\"https:\/\/youradv.com\/\",\"name\":\"Advantage Solutions\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/youradv.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/youradv.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/youradv.com\/#organization\",\"name\":\"Advantage Solutions\",\"url\":\"https:\/\/youradv.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/youradv.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/youradv.com\/wp-content\/uploads\/2024\/07\/advantagelogo.svg\",\"contentUrl\":\"https:\/\/youradv.com\/wp-content\/uploads\/2024\/07\/advantagelogo.svg\",\"width\":1,\"height\":1,\"caption\":\"Advantage Solutions\"},\"image\":{\"@id\":\"https:\/\/youradv.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Shopper Outlook: Fewer Stores, Sharper Preferences","description":"Advantage's 2024 Shopper Outlook reveals consumers now shop fewer grocery stores, focusing on price, convenience, and personal values.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"\/www.youradv.com\/advantge-360\/advantage-shopper-outlook-grocery-shoppers-visiting-fewer-stores-and-on-their-own-terms\/","og_locale":"en_US","og_type":"article","og_title":"Shopper Outlook: Fewer Stores, Sharper Preferences","og_description":"Advantage's 2024 Shopper Outlook reveals consumers now shop fewer grocery stores, focusing on price, convenience, and personal values.","og_url":"\/www.youradv.com\/advantge-360\/advantage-shopper-outlook-grocery-shoppers-visiting-fewer-stores-and-on-their-own-terms\/","og_site_name":"Advantage Solutions","article_modified_time":"2025-11-03T18:23:03+00:00","og_image":[{"width":732,"height":488,"url":"https:\/\/youradv.com\/wp-content\/uploads\/2024\/07\/Grocery-shoppers-GettyImages-cropped-732x488-1-2.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/youradv.com\/mrktblog\/advantage-shopper-outlook-grocery-shoppers-visiting-fewer-stores-and-on-their-own-terms\/","url":"\/www.youradv.com\/advantge-360\/advantage-shopper-outlook-grocery-shoppers-visiting-fewer-stores-and-on-their-own-terms\/","name":"Shopper Outlook: Fewer Stores, Sharper Preferences","isPartOf":{"@id":"https:\/\/youradv.com\/#website"},"primaryImageOfPage":{"@id":"\/www.youradv.com\/advantge-360\/advantage-shopper-outlook-grocery-shoppers-visiting-fewer-stores-and-on-their-own-terms\/#primaryimage"},"image":{"@id":"\/www.youradv.com\/advantge-360\/advantage-shopper-outlook-grocery-shoppers-visiting-fewer-stores-and-on-their-own-terms\/#primaryimage"},"thumbnailUrl":"https:\/\/youradv.com\/wp-content\/uploads\/2024\/07\/Grocery-shoppers-GettyImages-cropped-732x488-1-2.png","datePublished":"2024-07-24T00:00:00+00:00","dateModified":"2025-11-03T18:23:03+00:00","description":"Advantage's 2024 Shopper Outlook reveals consumers now shop fewer grocery stores, focusing on price, convenience, and personal values.","breadcrumb":{"@id":"\/www.youradv.com\/advantge-360\/advantage-shopper-outlook-grocery-shoppers-visiting-fewer-stores-and-on-their-own-terms\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["\/www.youradv.com\/advantge-360\/advantage-shopper-outlook-grocery-shoppers-visiting-fewer-stores-and-on-their-own-terms\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"\/www.youradv.com\/advantge-360\/advantage-shopper-outlook-grocery-shoppers-visiting-fewer-stores-and-on-their-own-terms\/#primaryimage","url":"https:\/\/youradv.com\/wp-content\/uploads\/2024\/07\/Grocery-shoppers-GettyImages-cropped-732x488-1-2.png","contentUrl":"https:\/\/youradv.com\/wp-content\/uploads\/2024\/07\/Grocery-shoppers-GettyImages-cropped-732x488-1-2.png","width":732,"height":488},{"@type":"BreadcrumbList","@id":"\/www.youradv.com\/advantge-360\/advantage-shopper-outlook-grocery-shoppers-visiting-fewer-stores-and-on-their-own-terms\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/youradv.com\/"},{"@type":"ListItem","position":2,"name":"Advantage Shopper Outlook: Grocery Shoppers Visiting Fewer Stores, and on Their Own Terms"}]},{"@type":"WebSite","@id":"https:\/\/youradv.com\/#website","url":"https:\/\/youradv.com\/","name":"Advantage Solutions","description":"","publisher":{"@id":"https:\/\/youradv.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/youradv.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/youradv.com\/#organization","name":"Advantage Solutions","url":"https:\/\/youradv.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/youradv.com\/#\/schema\/logo\/image\/","url":"https:\/\/youradv.com\/wp-content\/uploads\/2024\/07\/advantagelogo.svg","contentUrl":"https:\/\/youradv.com\/wp-content\/uploads\/2024\/07\/advantagelogo.svg","width":1,"height":1,"caption":"Advantage Solutions"},"image":{"@id":"https:\/\/youradv.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/youradv.com\/wp-json\/wp\/v2\/mrktblog-posts\/2739","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/youradv.com\/wp-json\/wp\/v2\/mrktblog-posts"}],"about":[{"href":"https:\/\/youradv.com\/wp-json\/wp\/v2\/types\/mrktblog-posts"}],"version-history":[{"count":0,"href":"https:\/\/youradv.com\/wp-json\/wp\/v2\/mrktblog-posts\/2739\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/youradv.com\/wp-json\/wp\/v2\/media\/2738"}],"wp:attachment":[{"href":"https:\/\/youradv.com\/wp-json\/wp\/v2\/media?parent=2739"}],"wp:term":[{"taxonomy":"mrktblog-category","embeddable":true,"href":"https:\/\/youradv.com\/wp-json\/wp\/v2\/mrktblog-category?post=2739"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}